BuyerClearProfessional buyer verification: common questions
Practical answers for Shopify merchants reviewing professional buyers with BuyerClear.
Updated 19 September 2026. These answers describe the production service submitted for Shopify App Store review.
How should a Shopify merchant check a cosmetology license?
Collect the exact license class, issuing authority, state, number, holder and expiry. Compare them with official evidence for that class and authority, investigate differences and have a staff member make the decision. A matching registry record does not establish that the applicant holds the license.
How do I set up professional-only purchasing on Shopify?
Configure the professional assortment and prices in Shopify catalogs, then decide which reviewed buyers should receive access. BuyerClear manages approved company locations in a selected B2B market. Test the store as a retail visitor, a pending applicant and an approved buyer before inviting customers.
Does submitting a renewed license automatically preserve access?
No. A renewal needs a staff decision. Before removing access because an older credential expired, BuyerClear checks whether another current approved credential still qualifies the buyer. A submitted application that is still awaiting approval does not count as an approved renewal.
What does BuyerClear verify for a Shopify store?
BuyerClear helps Shopify merchants review professional buyer credentials before granting B2B access. It compares the buyer’s entered details with supported official registry evidence and, when supplied, a reading of the uploaded document. A staff member approves, declines or requests changes. A matching record does not prove that the applicant holds the credential.
Does a registry match approve a buyer automatically?
No. A current Shopify staff session and an explicit decision are required. BuyerClear keeps the entered details, document reading and registry result separate so staff can compare them. An unavailable source is not reported as a missing license.
Which professional licenses and states are supported?
Automatic checks depend on the exact license class and issuing authority, not just the state. Check the production coverage table before inviting buyers. Classes without a configured source require a manual official check, and configured sources can still be unavailable or stale.
Must buyers upload a license image or PDF?
A shop can make the supporting file optional for professional license applications. Buyers still enter the license type, issuing authority, state, exact number, holder and expiry. Resale certificate applications require an original file. Accepted uploads are JPEG, PNG or PDF, up to 10 MB.
Can BuyerClear read scanned PDFs reliably?
Images are read by a vision model; PDFs use their readable text layer. A scanned PDF without usable text may need a clear JPEG or PNG instead, or staff can read the original. Document extraction can misread or invent fields. It never replaces what the buyer typed or makes an approval decision.
Does installing BuyerClear hide wholesale products or prices?
Your Shopify catalogs control products and prices. BuyerClear manages approved company locations’ access to a B2B market you choose. To keep products trade-only, configure their publication in Shopify, including exclusion from public Region catalogs. Test both a retail visitor and an approved buyer before going live.
Do I need Shopify Plus to use BuyerClear?
Shopify offers B2B catalogs on Basic, Grow and Advanced, with up to three active catalogs across B2B markets. Plus allows unlimited catalogs and direct assignment to company locations. BuyerClear’s main access flow uses a selected B2B market. Confirm that your shop has an eligible market and the required staff permissions before inviting buyers.
When does an approved buyer receive Shopify access?
Approval starts the Shopify access steps. BuyerClear marks access active only after Shopify confirms the intended company location and market membership. A failed step stays visible for staff to retry. If a customer already belongs to a company, staff select and confirm its existing location before approval.
What happens when a professional license expires?
A daily job checks expiry and removes BuyerClear-managed access when a credential no longer qualifies. It checks other current approved credentials before removal so an approved renewal can preserve access. Unrelated access granted outside BuyerClear is preserved. Expiry checks are included on every plan.
Does a professional license make a buyer tax-exempt?
No. Professional licenses never grant a resale tax exemption. The separate resale flow can apply the Texas reseller exemption for an approved Texas resale certificate when the merchant enables it. BuyerClear is not a tax-certificate archive: originals are normally scheduled for deletion 90 days after submission, and the merchant must keep its own required archive.
How much does BuyerClear cost?
Free includes up to 5 distinct approved buyers. Core is $29/month for additional approved buyers. Both include one deciding reviewer. Renewals do not consume another free place, the allowance does not reset monthly, and every paid plan change requires confirmation in Shopify.
Is BuyerClear available in the Shopify App Store?
BuyerClear has been submitted for Shopify App Store review. Public installation begins only after Shopify approves and publishes the listing. The production service, documentation and Shopify-managed Free and Core plans are configured for the review.